Shipping policy
Shipping Policy
At Barely Luxe, every order is packed by hand with care. Thank you for supporting a small, artisan business.
Processing Time
Orders are processed within 2–5 business days (Monday–Friday, excluding holidays) before they ship. During new collection launches or peak seasons, processing may run slightly longer; we'll note any delays on the site. You'll receive a shipping confirmation email with tracking as soon as your order leaves our hands.
Shipping Rates & Delivery
We currently ship within the United States only, via USPS. Shipping costs are calculated at checkout based on your order's weight and destination, so you'll see the exact rate before completing your purchase. Estimated transit time is typically 3–7 business days after your order ships, depending on your location; this is an estimate from USPS, not a guarantee.
We're able to ship to PO Boxes and APO/FPO/DPO military addresses. Please double-check your shipping address at checkout. We're not able to issue refunds for orders that don't arrive due to an incorrect or incomplete address, though we're happy to help however we can.
Order Tracking
Once your order ships, you'll get a tracking number by email. If tracking shows unusual delays, please allow a few extra business days, since carrier scans can occasionally lag behind the package's actual location.
Lost, Delayed, or Damaged Packages
If your package is marked delivered but you haven't received it, please check with neighbors and your local post office first, then contact us at hello@barelyluxe.com so we can help track it down. If your order arrives damaged, please contact us within 7 days of delivery with photos so we can make it right. See our Refund Policy for details on damaged or defective items.
Questions
We're a small team and genuinely want your order to arrive safely. Reach out anytime at hello@barelyluxe.com.